The Virginia Military Institute Physical Plant is dedicated to excellence in providing customer service. The appearance and conditions of the VMI post and facilities are a personal statement to our commitment to excellence.

Routine or Non-Emergency Work

Routine maintenance or non-emergency repair work requests may be submitted to Physical Plant by emailing physicalplanthelp@vmi.edu or calling customer service at 540-464-7357.

Emergency Work

Any disaster, unusual occurrence, utility malfunction or equipment failure that presents an imminent danger to life, health, safety, or property is considered an emergency and should be reported immediately to Physical Plant Customer Service at 540-464-7357, Monday - Friday, 7:30 a.m. – 4:00 p.m. 

In case of an emergency after business hours, contact the VMI Police through Central Dispatch by calling 540-463-9177.  The VMI Police will respond and assess the need to contact Physical Plant standby personnel.  For fire, police, or related emergencies call 911.

Examples of emergencies include:

• Burning odors, smoke or natural gas smell
• Flooding or overflowing toilets/sinks
• Electrical power outages
• Elevator entrapment

Hours of Operation

Monday – Friday, 7:30 a.m. – 4:00 p.m.  Closed 12:00 p.m. – 12:30 p.m. for lunch.  These hours should be observed for all visits to Hinty Hall including motor pool vehicle pickup, key pickup, vendor visitations, etc.